Last updated: May 2026

Please read these Terms and Conditions carefully before using the FurrySexDoll.net website or placing an order. By accessing our website, creating an account, or purchasing any product from FurrySexDoll.net you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full.

If you do not agree with any part of these Terms and Conditions you must not use our website or place an order. These Terms and Conditions apply to all visitors, customers, and users of FurrySexDoll.net.

1. About Us

FurrySexDoll.net is an adult novelty retail store operating exclusively online, specialising in realistic sex dolls including female sex dolls, male sex dolls, and furry plush fantasy companions. We sell to adult customers worldwide.

For all enquiries contact us via our Contact page. We respond to all enquiries within 24 hours, seven days a week.

Our Privacy Policy forms part of these Terms and Conditions and should be read alongside them.

2. Age Restriction — Adults Only

We reserve the right to cancel and fully refund any order where we have reasonable grounds to believe the purchaser does not meet the minimum age requirement of 18 years. In such cases we may request proof of age before processing or dispatching the order.

All products sold on FurrySexDoll.net are sold as adult novelty items only and are intended exclusively for use by adults aged 18 years and over.

For full details of our age verification process please see our Age Verification page.

3. Products and Product Descriptions

We make every effort to ensure that product descriptions, specifications, images, and pricing on FurrySexDoll.net are accurate and up to date. However we do not warrant that product descriptions or other content on this website are error-free, complete, or current.

Product images are for illustrative purposes. Colours, textures, and proportions may vary slightly from the actual product due to photography lighting, screen calibration differences, and minor manufacturing variations between individual units. These variations do not constitute a defect.

All measurements and specifications listed are approximate. Minor variations of up to 2cm in height and weight are considered within acceptable manufacturing tolerances and do not constitute grounds for return or refund.

All products on FurrySexDoll.net are sold as adult novelty items only. They are not medical devices, therapeutic products, or substitutes for human relationships. FurrySexDoll.net makes no medical or therapeutic claims about any product sold on this website.

We reserve the right to discontinue any product, modify product specifications, or adjust pricing at any time without prior notice. Price changes will not affect orders that have already been confirmed.

4. Ordering and Contract Formation

When you place an order on FurrySexDoll.net you are making an offer to purchase the selected product at the price shown. A legally binding contract between you and FurrySexDoll.net is formed only when we send you an order confirmation email confirming that your order has been accepted and is being processed.

We reserve the right to decline any order at our discretion without providing a reason. If we decline your order we will not charge your payment method or will issue a full refund if payment has already been taken.

By placing an order you confirm that:

• You are at least 18 years of age
• You are legally permitted to purchase adult novelty products in your country or jurisdiction
• The delivery address you have provided is accurate and complete
• The payment details you have provided are your own and are valid
• You have read and agree to these Terms and Conditions in full
• You have read and agree to our Privacy Policy

It is your responsibility to ensure that the purchase and use of adult novelty products is legal in your country, state, or jurisdiction. FurrySexDoll.net accepts no liability for orders placed in jurisdictions where such products are prohibited.

5. Pricing and Payment

All prices displayed on FurrySexDoll.net are shown in the currency indicated on the website and are inclusive of any applicable taxes unless otherwise stated. Shipping costs are calculated and displayed at checkout before you confirm your order.

Payment is taken in full at the time of ordering. We accept payment via the methods displayed at checkout. All payment processing is handled by our third-party payment processors who are independently PCI-DSS compliant. We do not store your payment card details on our servers.

Your bank or credit card statement will show a discreet billing descriptor only. Our store name and website address will not appear on your financial statements.

In the event of a pricing error on our website we reserve the right to cancel the affected order and issue a full refund. We will notify you of any such cancellation promptly.

If your payment is declined or reversed after dispatch we reserve the right to take appropriate action to recover the outstanding amount including engaging debt recovery services where necessary.

6. Shipping and Delivery

We ship all orders in completely plain, unmarked double-walled cardboard boxes. There is no product name, store branding, or indication of contents on the outside packaging. Full details of our shipping process are available on our Shipping & Delivery page.

Delivery timeframes are estimates only and are not guaranteed. Standard international delivery typically takes 7–14 business days depending on destination and local customs processing. FurrySexDoll.net accepts no liability for delays caused by customs authorities, shipping carriers, or circumstances beyond our reasonable control.

Risk of loss and title for products purchased from FurrySexDoll.net passes to you upon dispatch of the order to the shipping carrier. Once dispatched, your order is covered by the carrier’s transit insurance.

It is your responsibility to ensure that the import of adult novelty products is permitted in your country and to pay any applicable customs duties, import taxes, or fees levied by your local customs authority. FurrySexDoll.net is not responsible for customs delays, seizures, or additional charges imposed by customs authorities in the destination country.

If a parcel is returned to us as undeliverable due to an incorrect address provided by the customer, failure to collect from a collection point, or refusal of delivery, we will contact you to arrange redelivery at your expense. If redelivery cannot be arranged within 30 days the order will be treated as cancelled and a refund issued minus the original shipping cost.

7. Returns and Refunds

Due to the intimate and hygienic nature of our products, we are unable to accept returns of any product that has been opened, used, or removed from its original packaging unless the product is faulty or was incorrectly supplied. This policy is in place to protect the health and safety of all customers and is consistent with consumer protection regulations applicable to intimate hygiene products in most jurisdictions.

Eligible Returns

We will accept a return and issue a full refund or replacement in the following circumstances only:

• The product arrived damaged due to transit mishandling
• The product is faulty or defective upon arrival
• The wrong product was sent due to a fulfilment error on our part
• The product does not match its description in a material and significant way

How to Request a Return

• Contact us via our Contact page within 14 days of receiving your order
• Provide your order number and a description of the issue
• Include clear photographs of the damaged, faulty, or incorrectly supplied product
• Our team will assess your request and respond within 48 hours
• If your return is approved we will provide full instructions for returning the product

Refund Processing

Approved refunds are processed within 7 business days of us receiving the returned product or approving the return request where return shipping is not required. Refunds are issued to the original payment method used at checkout.

We do not offer refunds for change of mind, incorrect size or specification chosen by the customer, or dissatisfaction based on personal preference where the product matches its description. Please read all product descriptions and specifications carefully before ordering.

8. Cancellations

You may request cancellation of your order at any time before it has been dispatched by contacting us via our Contact page. If your order has not yet been dispatched we will cancel it and issue a full refund within 7 business days.

Once an order has been dispatched it cannot be cancelled. In this case our standard returns policy applies.

Orders for customised or made-to-order products cannot be cancelled once production has commenced. We will confirm at the time of ordering whether your selected product is a standard stock item or a customised order.

9. Intellectual Property

All content on FurrySexDoll.net including text, product descriptions, images, graphics, logos, and website design is the property of FurrySexDoll.net or our content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or use any content from this website for commercial purposes without our prior written consent. You may share links to our product pages for personal, non-commercial purposes.

Any character names, designs, or intellectual property referenced in our product listings are used for descriptive purposes only in the context of adult novelty products. FurrySexDoll.net does not claim ownership of or affiliation with any third-party intellectual property referenced in product descriptions.

10. Limitation of Liability

To the fullest extent permitted by applicable law FurrySexDoll.net shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to loss of profit, loss of data, personal injury, or property damage.

Our total liability to you for any claim arising from your use of FurrySexDoll.net or your purchase of any product shall not exceed the total amount paid by you for the product giving rise to the claim.

FurrySexDoll.net is not liable for any harm, injury, or damage resulting from improper use of our products, failure to follow care and maintenance instructions, use of inappropriate cleaning products or lubricants, or use of products by persons under the age of 18.

Nothing in these Terms and Conditions limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by applicable law.

11. Product Use and Safety

All products sold on FurrySexDoll.net are constructed from body-safe, certified materials. However you are responsible for using our products safely and in accordance with the care and maintenance guidance provided on each product page and in the product documentation included with your order.

You agree to:

• Use only water-based lubricants with TPE and silicone products — silicone-based lubricants permanently damage TPE material
• Clean and maintain products in accordance with the care instructions provided
• Store products away from direct sunlight, heat sources, and sharp objects
• Not use products in ways that could cause damage to the product or injury to yourself or others
• Keep all products out of reach of minors at all times
• Not resell, transfer, or gift used products to any third party

FurrySexDoll.net accepts no liability for damage to products or injury resulting from failure to follow care instructions, use of incompatible lubricants or cleaning products, or misuse of any product.

12. User Accounts

You may create a customer account on FurrySexDoll.net to manage your orders, save your delivery address, and track your purchase history. You are responsible for maintaining the confidentiality of your account login credentials and for all activity that occurs under your account.

You must notify us immediately if you suspect unauthorised access to your account. FurrySexDoll.net is not liable for any loss or damage arising from unauthorised use of your account where you have failed to keep your login credentials secure.

We reserve the right to suspend or terminate any customer account that we reasonably believe has been used fraudulently, in violation of these Terms and Conditions, or in a way that could cause harm to FurrySexDoll.net or other customers.

13. Reviews and User Content

By submitting a review or any other content to FurrySexDoll.net you grant us a non-exclusive, royalty-free, perpetual licence to use, publish, modify, and display that content on our website and in our marketing materials.

You confirm that any review or content you submit is:

• Your own original work
• Truthful and based on your genuine experience
• Free from defamatory, offensive, or illegal content
• Free from explicit sexual descriptions that could breach content regulations
• Not spam or submitted for commercial purposes

We reserve the right to moderate, edit, or remove any review or user content at our discretion without notice or explanation.

14. Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with applicable law. Any dispute arising from your use of FurrySexDoll.net or your purchase of any product shall be subject to the exclusive jurisdiction of the courts of the applicable territory.

We encourage customers to contact us directly to resolve any dispute before pursuing formal legal action. Our customer support team will work with you in good faith to reach a fair resolution of any complaint or dispute.

If you are a consumer located in the European Union you may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr to resolve disputes.

15. Changes to These Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. When we make changes we will update the Last Updated date at the top of this page. Continued use of FurrySexDoll.net following any changes constitutes your acceptance of the updated Terms and Conditions.

We recommend reviewing these Terms and Conditions periodically to stay informed of any updates.

16. Contact Us

If you have any questions about these Terms and Conditions please contact us via our Contact page. We respond to all enquiries within 24 hours, seven days a week, with complete discretion.